I told him really? And he went outside to wait till I walked out.i asked the worker if this happens alot and he said yes that he does this all the time to customers and employees. As he walked away I said sir you don't have to be such an ass, he spun around started spewing profanities to me then proceeded to invite me outside to fight over and over saying he would beat the **** out of me and kick my spic ass. Everything was fine till the assistant manager walked up the worker said isn't this your sale the assistant manager said yes but if he's to much of a ****** idiot to do it correctly then that's his ***** problem **** him. I went in to trade in a part that was the wrong part given to me. Please send a copy of the receipt for the purchase of the rotor through the BBB complaint directly when able. We would also require a release of liability form to be signed before the check is released when providing payment to our customer directly due to a liability concern. If ***** can please provide ** with a copy of the receipt from our competitor for the rotor that was required to be purchased due to this matter O'Reilly Auto Parts can provide reimbursement for what was paid, in which a check would be sent to our Chesterfield, MI store located on **********************************. We do see our Customer Satisfaction agent, *****, responded to *****'s email on 05/30 at 7:46 AM CST, in which *****'s contact number was requested so we could reach out regarding this matter but have not received a reply back with the requested information. We apologize for any inconvenience or problem that this visit may have caused, ***** & *****************. Thank you for bringing this matter up to our attention. It cost me $87.97, not to mention the time and gas of 3 trips to their store and a 4th to the competition. I want to be reimbursed for the new rotor I was forced to buy after they ruined mine. I sent ********** an email through the "Contact **" on their website but have not received a response. I instead purchased a new rotor from a competitor.
I was angry that they did not automatically replace the rotor that they damaged and refused to go back a 4th time. He returned home and told me what happened. They refunded him the $25 he had previously paid and said ***be they could give him a deal on a new rotor.
The rotor was ruined and could not be used. Their antiquated equipment didn't even have a chatter strap that *** have prevented the damage. They attempted to turn the rotor several more times to remove the chatter marks and resurface the rotor properly. He returned to the store for the third time. Upon further inspection of the rotor, he noticed chatter marks that weren't there previously. He returned to the store, paid $25 and returned home with the rotor. 5 minutes after returning home, they called to pick it up. Yet he was told to leave it because they had to take care of other customers first and didn't know how long it would be. There were 5 employees in the store and no other customers. He was replacing the wheel hub bearing and thought it would be prudent to have it done while everything was apart even though the rotor was new in December and showed no wear. Our current ad includes all our latest deals, and you can find more ways to save on parts, tools, and supplies by checking out our coupons & promotions, rebates, and loyalty rewards.On Sunday, May 28, 2023, my brother took the rear brake rotor from my 2013 Dodge Grand Caravan to ********** on ******* in Chesterfield Township to have it "turned"/resurfaced.
Your local O'Reilly Auto Parts is committed to helping you get the job done right and saving money in the process. With over 6,000 O'Reilly Auto Parts stores across the US, there's always an O'Reilly Auto Parts near you. Whether you need a radiator, shock absorber, or seat covers, O'Reilly store #1787 will help you find the right parts for your vehicle. Have a question about your project? Speak to one of our Parts Professionals and we'll help you get the answers you're looking for.
#Valve stem remover oreillys auto parts free#
If you need a special tool for your repairs, check out our free tool rental program (refundable deposit required). We are also one of many O'Reilly locations that resurface brake rotors and drums. We carry the parts, tools, and accessories you need, as well as offering Store Services like free battery testing, wiper blade & bulb installation, fluid recycling, and Check Engine light testing. Your Lubbock, Texas O'Reilly Auto Parts store #1787 is located at 6208 82nd Street, east of Milwaukee Avenue, just past Walmart.
0 kommentar(er)
